Before you begin, please back up all your important files into some off-line location such as DVDs or another computer, an external disk drive, or cloud storage that can then be disconnected from your main computer.

The file is probably malicious, therefore, proceed with caution. I know you said, 'I immediately deleted the sandbox contents.', however, I'd like you to upload the file to me for analysis if you can still get to it. Before we proceed, you should back up all your data - preferably to a different computer or to off-line storage. It may even become necessary to re-format and re-install your operating system. I will not knowingly advise actions that will damage your computer, but it is impossible to guarantee the safety of your system. Any fixes I provide are for this specific problem on this machine only.Perform my instructions in the order as given.

It may be helpful for you to print my instructions for easy reference.Always read my entire message before you begin to follow my instructions.Please do not try to fix anything without being asked.Use separate posts if that's easier for you. Instead, please copy and paste the entire text of the logs into the body of your reply.

Please do not attach any log files to your replies unless specifically requested.

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